Common Questions
Below is a list of frequently asked questions, click the question to display the answer. If something you want to ask isn't below, why not call 0845 257 3563
• Is there a Nerd near me?
"Currently we are operating across Cheshire and Merseyside but visitors can use the 'Nerd-Locator' on our website to find contact details for the Nerd operating in their area."
• What do I need to have to hand when a nerd visits my home or office?
"It is helpful if customers can have all the various CD's etc that came with the computer to hand as these maybe required."
• What forms of payment does Rent a Nerd take?
"Our Nerds will only accept payments in cash or a personal cheque we currently do not accept credit or debit cards."
• Do you guarantee your service?
"Of course we do, after you have signed the service ticket to say that you happy we guarantee any hardware installed for 12 months and any software fixes for 12 weeks"
• Can I really get help 24 hours a day?
"The phone number quoted on the website and any marketing material is answered 24/7, we may not be able to send a Nerd out to you straight away but we will always provide help and advice over the phone."
